Refund Policy
Refund Policy
At Khan World Mart, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (food, flowers, etc.)
- Personal care items (cosmetics, beauty products)
- Intimate or sanitary goods
- Hazardous materials
- Items on sale or clearance
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you haven't received a refund yet:
- Check your bank account again
- Contact your credit card company (it may take some time before your refund is officially posted)
- Contact your bank (there is often processing time before a refund is posted)
- If you've done all of this and still have not received your refund, please contact us
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us through our Contact Us page.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including shipping costs.
How to Initiate a Return
To start a return, please contact us through our Contact Us page with your order number and reason for return. We will provide you with return instructions.
Contact Us
If you have any questions about our Refund Policy, please contact us through our Contact Us page.
Last updated: October 27, 2025